Question 1

What if pests return after treatment?

Accepted Answer

All of our recurring plans include free re-services if pests come back between visits.

Question 2

How can I book a service?

Accepted Answer

Call, text, or schedule online at PestHeroes.com—we keep it easy and hassle-free.

Question 3

Do you serve property managers or rental units?

Accepted Answer

Yes. Pest Heroes offers custom pest control plans for landlords, HOAs, and property managers throughout Hampton Roads.

Question 4

How much does pest control cost?

Accepted Answer

Pricing varies based on home size, pest type, and service frequency. Pest Heroes offers free quotes in all Hampton Roads cities.

Question 5

Do you offer bundled discounts?

Accepted Answer

Yes! Save by bundling pest, termite, mosquito, or rodent plans—ask about combo savings in your ZIP code.

Question 6

Are contracts required?

Accepted Answer

No long-term commitment needed. We offer both contract and no-contract options with discounts for annual plans.

Question 7

Is same-day service available?

Accepted Answer

Often, yes! Pest Heroes provides fast response, frequently within 24 hours for homes in Virginia Beach, Chesapeake, and Norfolk.

Question 8

Do you treat for bed bugs?

Accepted Answer

Yes. Pest Heroes provides thorough bed bug inspections and multi-step treatment plans to fully eliminate infestations.

Question 9

Can you remove wasp or yellowjacket nests?

Accepted Answer

Absolutely. We safely remove nests and apply preventive treatments to stop stinging insects from returning.

Question 10

Do you handle German cockroach infestations?

Accepted Answer

Yes. German roaches require a specialized multi-phase approach, and early treatment is crucial.

Question 11

How can I tell if I have rodents in my home?

Accepted Answer

Watch for droppings, chewed materials, scratching in walls, or greasy rub marks along baseboards.

Question 12

Do you offer rodent exclusion services?

Accepted Answer

Yes. Pest Heroes seals entry points and vulnerabilities around homes across Norfolk and Virginia Beach, keeping rodents out for good.

Question 13

What if the infestation is in my attic or crawlspace?

Accepted Answer

No problem. We specialize in attic and crawlspace inspections, rodent removal, and sanitation services.

Question 14

How often do you treat for mosquitoes?

Accepted Answer

During mosquito season in Virginia Beach and Chesapeake, we typically treat every 21–30 days to keep the population down.

Question 15

Are mosquito treatments safe for pollinators like bees?

Accepted Answer

Yes. Pest Heroes technicians target mosquito areas only—avoiding flowering plants and pollinator zones.

Question 16

Can you treat for fleas and ticks?

Accepted Answer

Definitely. Our yard treatment plans include targeted applications that protect your pets and family from fleas and ticks.

Question 17

Are termites a major issue in this area?

Accepted Answer

Yes. Virginia Beach, Norfolk, and Chesapeake are high-risk zones for subterranean termites due to warm, humid weather and sandy soils. Pest Heroes offers advanced detection and prevention solutions.

Question 18

What are signs of a termite problem?

Accepted Answer

Look for mud tubes, wood damage, hollow-sounding timber, swarmers (winged termites), or discarded wings near windows or doors.

Question 19

Termite vs. carpenter ant—what's the difference?

Accepted Answer

Termites have straight antennae and equal-length wings, while carpenter ants have bent antennae and uneven wings. Termites eat wood—carpenter ants do not.

Question 20

Do you provide real estate termite inspections?

Accepted Answer

Yes! Pest Heroes offers WDI (Wood Destroying Insect) Reports, required for most FHA/VA loans in real estate transactions throughout Hampton Roads.

Question 21

What termite treatment options are available?

Accepted Answer

We offer liquid barrier systems and termite baiting stations, customized to your home's structure and infestation level.

Question 22

How long do termite treatments last?

Accepted Answer

Liquid treatments can last 5–10 years with proper upkeep. Bait systems require annual monitoring.

Question 23

Do you have termite protection plans or warranties?

Accepted Answer

Yes. Pest Heroes offers annual termite protection plans, which include inspections, monitoring, and retreatment if necessary.

Question 24

What pests are most common in Hampton Roads?

Accepted Answer

At Pest Heroes, we commonly treat homes in Virginia Beach, Norfolk, and Chesapeake for ants, cockroaches, termites, spiders, mosquitoes, rodents, fleas, ticks, and stinging insects like wasps and hornets.

Question 25

How often should I schedule pest control service?

Accepted Answer

For most homes in the Tidewater region, we recommend quarterly treatments. High-activity areas may benefit from monthly service. Pest Heroes tailors service plans based on your location and pest pressure.

Question 26

Are your treatments safe for kids and pets?

Accepted Answer

Yes. Pest Heroes uses EPA-approved products and follows strict safety protocols. After service, our team will give you clear guidance to ensure your family and pets stay protected.

Question 27

What's the difference between one-time and recurring pest control?

Accepted Answer

One-time services target active infestations, while our recurring plans provide year-round protection to prevent pests before they invade.

Question 28

Do you offer eco-friendly pest solutions?

Accepted Answer

Absolutely. Upon request, Pest Heroes provides green pest control options that are low-impact and ideal for environmentally conscious households in Virginia Beach and surrounding communities.

Customer Support Questions

Frequently asked questions

What if pests return after treatment?

How can I book a service?

Do you serve property managers or rental units?